Shasta Lake Auto Repair

You want a review....I'll give you one for the books!!!! Coming south towards Redding on I5 in our motorhome pulling a car, the engine suddenly lost power. Escorted by a State Trooper (great guy!) we hobbled into Redding, and pulled into Camping World. As it turns out, Camping World could not help us, as they do not work on engines. They did let us stay the night on their property, which was greatly appreciated. Early the next day, we started calling for help. NO ONE would see us on such short notice. Finally, someone suggested we call R & R. Rick said to bring it over and they would look at it. They gave us immediate attention, diagnosing the problem as a faulty gas pump. The gas pump sits in the gas tank, which I had just filled with 75 gallons of gas. These great professionals ended up finding a new gas pump, dropping the gas tank, replacing the pump, putting it all back together again, without losing a drop of gas....amazing!!! They could have charged me BIG BUCKS.....stranded, long way from home....an easy mark. Instead, the price ended up being fair, reasonable, actually much lower than expected. Not only that, but they finished the work in that same day, and allowed us to stay on their property, with hook ups, for that night. FRIENDLY, COURTEOUS, HONEST PROFESSIONAL......GREAT PEOPLE!!! And they fixed the problem....the RV has never run better! My heart felt THANKS to Rick and his team for going above and beyond to get us back on the road. Brad and Barb Ridenour And, the RV engine has never run better!!

Had the opportunity to meet Rick today and it was my pleasure to get to know him and a little about his business.

Rick is an amazing man. Takes good care of his customers. And is honorable .

Been useing R &R Auto Truck Repair for mataince on my gmc pickup. Very fair and most of all honest with quality work.. Nice people.. give them a call.

we were refered to R&R by a friend so i made an appointment to get the passenger side door fixed on our truck. When i got got there the part needed was ordered and was there waiting for me to get there. that kind of service will keep us coming back. Thank you Rick and staff for such great service.

We have had work done on our BMW at R&R Auto Truck Repair on a few occasions. The repairs have been fast, reasonably priced and completed professionally. They can work on anything from points ignition and carburetors to the latest computerized cars and trucks. Very pleased.

We brought our work van into the shop for a tuneup and brakes, we received great customer service and communication with the staff when they updated us about our van. Price was great and our van runs better than ever , we will definitely bring all our work vehicles there from now on. Thank you Rick and Staff for taking care of us . Scott&Angel Dyer Living Stone Electric

Recently they went above and beyond in keeping my son's car running. We have taken our vehicles here for years because they are reliable and trustworthy. Definitely 5 star service!

Coming from Oregon to AZ , one of our motorhome’s instrument lights went on. We tried calling several shops and no one was available to look at it. R &R Auto was recommended. They said to come right over and they saw us immediately. It was quickly diagnosed as a transmission failure. Due to the time factor (10 days) , we were able to stay in the motorhome on site with hookups, thus saving us motel and restaurant costs. We have an extended Ins policy and they wanted to put in a used transmission. Rick would not accept that and continued to follow up and push for a new transmission. He continued to battle with the insurance company and from his persistence for a new transmission was approved. He himself followed up and went above and beyond what was expected. His team of workers were the best!! They were friendly, helpful and professional. We HIGHLY recommend R & R Auto and want to say, THANK YOU, THANK YOU, THANK YOU!!!

Amazing group of people! Couldn’t ask for a better place to address my auto needs!